Refund and Returns Policy
At State of Fragrances, your satisfaction means everything to us. We take great pride in the quality of our fragrances, and if for any reason you’re not completely satisfied with your purchase, we’re here to help.
Return Eligibility
You may request a return within 15 days of receiving your order, provided that:
- The perfume bottle contains at least 90% of the original product.
- The product is returned in its original packaging and in good condition.
- The item is free from intentional damage or misuse.
Refund Policy
Once we receive and inspect your returned product, your refund will be processed within 10 business days.
Please note:
- Only the purchase price of the perfume will be refunded.
- Shipping and return delivery charges are non-refundable.
- Refunds for prepaid orders will be issued through the original payment method.
- For Cash on Delivery (COD) orders, refunds will be transferred to your provided bank account or mobile wallet after verification.
How to Request a Return
To start a return, simply contact our customer support team with your order details.
Email: stateoffragrances@gmail.com
WhatsApp: +92 333 8124000
Our team will guide you through the return process and answer any questions you may have.
Important Information
- State of Fragrances reserves the right to decline any return that does not meet the conditions outlined in this policy.
- Returns requested after the 15-day return period will not be accepted.
- We recommend inspecting your order upon delivery and contacting us immediately if you receive a damaged, defective, or incorrect item.
At State of Fragrances, our goal is to provide not only exceptional fragrances but also a shopping experience you can trust.
Thank you for choosing us.